A laser-like focus on healthcare cost has brought along some significant changes. Healthcare quality is being measured in terms of pure, solid data points. Technology makes it easy to do this. It is easy to discuss and measure tangible data points. But this comes with a cost.
When people’s professional performance is judged purely based on some numbers, some succumb to doing anything to make those numbers right.
Could this be the reason behind inexcusable VA scandal? If it is, we will need to address the systemic issues before we can clean this all up.
Renu Mahajan, MD Primary Care, Internist, Las Vegas Keshav Chander MD Cardiologist, Las Vegas, Nevada
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